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Our Network - Overview

  • Constructed in 1992 with the most advanced technology available
  • Encompasses 65,000 sq. ft., to be expanded to 88,000 sq. ft. by mid 2003
  • Raised floor design with cable management system
  • Designed with safety, security, fire resistance, and weather protection in mind
  • Open 24 hours a day, seven days a week, 365 days a year
  • Personnel undergo drug testing
  • Interior and exterior continuously monitored and videotaped
  • Equipped with air filtration and cooling systems, backup power and utilities
  • Fire protection, earthquake preparedness, and physical security
    Space configurations specific for all customer needs

 

  Network Connectivity and Design

  • Fully Redundant and Meshed Backbone
  • Carrier Class Telco and Data equipment
  • Triple OC-48 (2.4 gigabit each) connections
  • Dual SONET fiber optic backbone
  • ATM Network for Voice Data, Video
  • Dark Fiber Aggregation facility
  • Carrier Neutral Location
  • Back-up Wireless and Microwave
  • SL 100 Nortel voice over IP carrier switch

  Network Monitoring & Support

  • On-Site 24x7x365 dedicated support staff
  • NOC (Network Operations Center) monitors Network, Power, Environment, and Facility
  • Aprisma Spectrum Network Software (Fault Isolation)
  • Remedy trouble ticket tracking
  • Tier 1 event-tracking logs
  • Regularly scheduled testing of all back-up systems

  Network Storage Services

  • We have partnered with industry leading Storage Solution Providers (SSP) to deliver the most advanced storage and back-up technology available. We adhere to HIPPA and Graham-Leach-Biley compliance. Services included:
  • In-cage Tape Rotation
  • Outsourced back-up / recovery
  • SSP services w/ SLA 99.99

  Server Hosting

  • Web Hosting / Content Design
  • E-commerce Hosting
  • Application Hosting

  Managed Services

  • Professional Services
  • Network Management
  • Data Security and Back-up

  Battery Backup

  • Prevent lapse between street power and equipment
  • Over 240 batteries implemented as backup
  • Keep facility running until power is restored or main generator is started

  On-Site Power Generator

  • Designed to handle State & Local Government in Catastrophic event
  • 1750-kilovolt Caterpillar Generator
  • Receives a direct 22,000-volt power feed to its three Square D Transformers
  • 12,500 gallons of diesel fuel are on reserve to feed the generator
  • 2 Liebert 750 KVA UPS units, N +1 inline redundant hardware component
  • Site Scan System updates NOC on status of power, air handlers, and UPS
  • N + 2 System design
  • Enough power to conduct business as usual for one week
  • Housed directly across from an Edison Power Plant
  • Ran for six hours independent of outside resources after the Landers earthquake

  Earthquake Preparedness

  • Flexible architecture
  • Capable of withstanding earthquakes measuring magnitude 8.0
  • "Erector Set" type of design allows building to flow with earth's movements
  • Plumbing is spring mounted to ensures that all parts move accordingly
  • Emergency food and water supplies for personnel

  Fire Protection

  • Directly connected to County of Orange Fire and Police Departments
  • All personnel trained on strict emergency procedures
  • Equipped with Halon detectors, activation switches, fire extinguishers and dry pipe sprinklers
  • Fire Alarm Annunciator Map detects exact location of smoke or fire

  Physical Security

  • 360° surveillance cameras patrol exterior and interior perimeters
  • Exterior microwaves identify movement and deter potential vandalism
  • Entries and exits require personnel and badge identification
  • Over 30 cameras secure interior
  • Camera locations are never disclosed to personnel or visitors
  • Activity is monitored from room to room
  • Campus premises closely guarded by County of Orange Sheriff Department
  • Prepared for bomb threats, civil disturbances, earthquakes, fires, and natural disasters

  Air Filtration System

  • Optimum operating environment while maintaining energy efficiency
    Protected from the elements
  • N +2 inline redundant hardware component
  • Server rooms contain air filtration, cooling, and humidification systems including:
    • Miller-Picking Corporation Air Filtration System
    • Trane Chillers Cooling System
    • Halon Fire Protection System
    • MEE Humidification System
  • Humidity constantly monitored and controlled to 45% (+/- 5%)
  • Center ambient temperature constantly controlled to 70 degrees (+/- 5 degrees)
  • Trac-Tek System monitoring for leaks and/or condensation
 
 
 

 


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